upgrade errors

[life~death]

If you find any errors or something thats not right, please post here and we'll try to fix it as soon as possible.

[Nature's heartbeat]

Photos in photo albums seems to be gone from my profile and also from someone else's profile that I looked at. Don't know if it's a general thing?

[life~death]

yeah, its everyones albums. I'm looking into it but it only seems to be pictures from before the update, pictures added after the update are showing up fine.

[Nature's heartbeat]

It's kind of weird since my profile picture still exists (that was uploaded before the update, but none of the pictures of my albums remain)...Thanks for looking into things though...:)

[life~death]

its just the pictures in the albums for some reason, it seems weird to me but i'll keep looking and i'll try to fix it

[Ian The Poet]

:bash: Where do I put new postings?????????????????

[life~death]

are you asking how to make a post or.....?

[BenJohnson]

Are the pictures still stored in the database? could the table name be wrong that finds them?

[life~death]

how would i find that out?

[k2hsharpe]

liam
maaaaaaaaaate
PoetIncognito is able to get visitor messages
is it glitch do you know?
or has she chosen to have none?

thanks mate

[Nature's heartbeat]

Sometimes when I try loading a page, even for viewing my own profile page, the page doesn't load properly and I get a white page with this information:

"Forbidden
You don't have permission to access /member.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

Very strange...It's not like I've tried to watch something I'm not supposed to watch...I have no idea why this happens, but sometimes refreshing the page helps, or going back to a previous page and then moving on from there. Perhaps it is caused by having several windows open at the same time...dunno really but perhaps it has happened to someone else?

[BenJohnson]

This has happen to me, but only once so far. No idea why because if as you say you refresh the page it works without errors, very strange.

[life~death]

that hasnt happened to me...
what page were you on? does it only happen on the one page or different ones?

[Nature's heartbeat]

I can't say...It has happened on many different pages for me...and, there seems to be a correlation between when all my profile information hasn't loaded properly (the pictures for instance not showing yet but the rest is) or when I've had several windows open at the same time, and then in the middle of everything if I've clicked on another page here on the forum - seems to be any page really - I've kept getting that white page with that forbidden error info...(will try to observe more on what pages it happens on) and I've had to refresh the page and go back and forth some times before it becomes normal again...

[life~death]

its weird that its only popping up now (unless no one wanted to report it). it still hasnt happened to me but i'll see what i can find out and see if i can fix it.

any other members with more knowledge of vBulletin/websites have any idea? any help would be nice

[Nature's heartbeat]

It just happened to me again...the white page came up here http://www.thepoetryforum.co.uk/search.php?do=getdaily (think it was when I clicked on Today's Posts) with the following message:

"Forbidden

You don't have permission to access /search.php on this server

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

I did have another window open listening to music on youtube at the same time and not all pictures had loaded properly - my friend's avatars etc. when I clicked on Today's Posts. It's weird cause it doesn't happen every time...

[Nature's heartbeat]

It happened again now, this time trying to access my user control panel. White page with the following text (and this happened on another computer):

"Forbidden
You don't have permission to access /usercp.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
"

[life~death]

i think i fixed the /usercp.php error, tell me if it happens again. try clearing your browsers cache and history, it might help (ask if you dont know how to do this)

the more info you can tell me about the errors, the better

[zootsuitmod]

Clicked on User CP and got this

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@thepoetryforum.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

Cleared cache, but it still came up when I clicked on User CP

[k2hsharpe]

just tried clicking on my User CP, got this, browser tab was headed with "500 Internal Server Errorr" (bastard appears to have spelt error wrong?) ....

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@thepoetryforum.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Nature's heartbeat]

That's exactly what happened to me just now. I had just logged on, then read my new visitor messages and then clicked on User CP. Above the URL it said: 500 Internal Server Error - Windows Internet Explorer. And the white page came up again, this time with this message:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@thepoetryforum.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

[Nature's heartbeat]

I just cleared cache but after that when I clicked on User CP again, I got the same message with the same 500 Internal Server Error, so I went back to the previous page to get away from that...It's weird...

[Nature's heartbeat]

Since these errors kept coming up just now, I tried clicking on Log Out just now, and then above this URL: http://www.thepoetryforum.co.uk/login.php?do=logout&logouthash=346ffa93d9733a503e1ae4934aa9e41c it said: "403 Forbidden - Internet Explorer". White page with the following:

"Forbidden

You don't have permission to access /login.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

It seems that this happened again when the pictures in my albums and on my friend's avatars didn't load properly.

I still can't access User CP. And I haven't had another window open at the same time as TPF this morning.

[life~death]

im getting that error too now, it seems me trying to fix it made it worse, i'll see if i can undo it

edit: i undid what i did to the usercp, im not getting that error anymore, back to square one then

[Nature's heartbeat]

I could access User CP now!

[life~death]

i think some of the errors were to do with outdated/modified templates. i reverted the changes but i dont know what else has been changed back, i wasnt the one who edited them, let me know if it works

[Nature's heartbeat]

No more errors after the User CP started working again, at least not yet...And the pictures and avatars seem to have been loading properly now too. Will let you know if there are problems again though.

[The iPoet]

I got that error yesterday, assumed the server had downtime and left it. Works fine now.

[life~death]

i think it was just errors in the template but let me know if anymore errors pop up

[k2hsharpe]

Huston ...
we have CP!

thanks Liam

[life~death]

odd question but was there always two bars at the top of pages? (the bar that says log out, new posts etc) i didnt really pay much attention to it. it mightve came back after i reset the templates. anyone good at doing templates? lol

[k2hsharpe]

nope
not that i remember ...
bugger!
lol

[BenJohnson]

I can't remember either, but they are not exactly the same, each has slightly different options.

[life~death]

i'll get around to fixing it sooner or later, it isnt a massive problem

[Nature's heartbeat]

Don't remember that either...or that there should be two arrows next to Search and Quick Links on the top bar...

[The iPoet]

Yeah there where definately not two bars there before.

[smorzando]

I think I fixed it...

*edit* by the way... where'd the awards go?? (they *did* disappear, right??)
i cant find what it is thats hiding them. hmph.

[Nature's heartbeat]

I can't see them next to some awarded people's names so I suppose that they are hiding...Have no idea why that happened. There seems to be many random weird things going on after the upgrade.

[smorzando]

*sighs* i guess i should try to find where they disappeared to. in the meantime, you can still see who got them, because i added a link to the page at the bottom, but you cant see who won the previous spotlight awards. though if i cant put them back where they're sposed to be i guess i can unhide all the other spotlights as a temporary measure or something... we'll see.

[Nature's heartbeat]

Is it only me, or does the http://www.thepoetryforum.co.uk page before you log in have fewer items on the top bar? Not sure if it's of any importance, but it just looks more empty there, to me at least...

[smorzando]

i wouldnt know to be honest because i dont really log out... although it might be from the default template or something... i dont know.

[Nature's heartbeat]

Before I log on, on the top bar, there are the following items: Register, FAQ, Calendar, Today's Posts and Search. Not sure if there should be more. It just looked like something was missing. But when you log on, there are plenty of items on the top bar, so any missing items are probably there when you log on.

[Nature's heartbeat]

I just wanted to check my photo albums to see if the number of pictures showing right now were in accordance with the number of pictures it claims I've uploaded in the different albums (or if it was like before when the pics disappeared but it claimed that there were a certain number of pics (that couldn't be seen but seemed to take up space/memory anyhow...) But anyway, when I tried to click on http://www.thepoetryforum.co.uk/album.php?albumid=15&page=2, I encountered this error 403 with the all too familiar white page, this time saying:

"Forbidden

You don't have permission to access /album.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request." After refreshing the page it worked though...

Edit: Btw, the number of pictures seem to be accurate now except that in my profile album it says that I have two pics but I can see only one...Anyhow, this is not important...It's not like before where 20 something pics were missing in another album but the site claimed that they were there. After I uploaded pics again to that album with most pictures, the number of pics seems to be accurate though...and there was no mention of those invisible ones.

[life~death]

i think it was something to do with the server, i was randomly getting them but they seemed to have stopped now (unless one of the other staff changed something) but i guess we'll find out. Nature's heartbeat, i clicked your link, that seems to be fixed too

[Nature's heartbeat]

Whatever it is, it's not fixed...it seemed ok when the two bars where there after you fixed it...but after it was changed to one bar again, I got this annoying white page a couple of times again (don't know if one thing is related to the other, just my observation)...Just tried clicking on Mark Forum's Read some minutes ago for instance here http://www.thepoetryforum.co.uk/forumdisplay.php?do=markread, and got the white page with this info:
"Forbidden

You don't have permission to access /forumdisplay.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

Getting tired of this...but as usual after going back and forth between pages a couple of times, it seems to work getting to the page I want...

[The iPoet]

Nature, have you cleared your cache? I haven't had such problems, maybe your browser is just remembering the error page so automatically bringing it up from your computer's memory. It's a very common problem.

[Nature's heartbeat]

I have cleared my cache, several times...

Edit: Just adjusted my settings to automatically clear the cache whenever I close Internet Explorer...will see if that helps...

[The iPoet]

You shouldn't have to go that far, there's still something wrong with the forum if you do.

I assume you've also cleared cookies too?

There's not much else I can say unfortunately, I have very little knowledge of vBulletin. Since it's a paid program, I assume they have decent customer support though, so I suggest the admins take advantage of that.

[Nature's heartbeat]

I just cleared cookies too...Thanks for the input. Appreciate it! :)

[Nature's heartbeat]

It's definitely not fixed...I got the white page with the error messages several times just now whatever page I was trying to look at on here...and after trying back and forth many times I could finally log out, close the browser and then log on again.

[Nature's heartbeat]

And it happened again several times just now when trying to watch User CP, Mark Forum's Read, trying to Log Out, trying to look at a poetic thread, you name it...This is getting worse than ever...Hopefully the problem will be fixed.

Edit: It persists...Today is definitely not my lucky day...The unwanted forbidden page has crossed my path far too many times today. Have a hard time watching any page now if it happens...

[smorzando]

I've an idea: all you people who are having problems with the forum... could you do me a favour and change the forum skin to 'Easy to Read' and lemme know if the same problems are still hanging around there? ta muchly.

[Nature's heartbeat]

Changed my skin just now...will see what happens...In the meantime I did a google search on "vbulletin forbidden page" and apparently it seems to be a common problem. Don't know that much about computers to understand the things that people have suggested that you do when encountering this problem...

Edit: Seems to be working alright at the moment. Haven't encountered the forbidden page yet after the skin change but will let you know if I will...

[life~death]

nature, have you tried it in a different browser? i recommend firefox or even Opera (both free to use) it would rule out Internet Explorer being the cause of your problems, in my experience of using browsers, Internet Explorer has never been all that good/stable. the more things we rule out as the problem, the closer we'll be to fixing it for you.

im gonna try Ipoets suggestion about contacting the vbulletin customer support

Edit: nature, it might be template problems (i thought we had fixed them). if it is, i dont know why everyone isnt getting them. i had a look at the server log, apparently there are images missing (i havent noticed any images not showing up). might need to find where this template came from and re-upload everything.

[Nature's heartbeat]

I'm not sure it's the browser. From what I read online during google searching, there seems to be many problems with vBulletin each time there is an upgrade. Haven't tried a different browser, and the memory on my computer is limited so not sure I could change into a newer version of this one or into another browser. Not sure how to do that either, but if I'll come across a computer with a different browser, I'll be sure to check...

So far after the skin change I haven't come across the 403 error page again. Hope I'm not going to be stuck in this skin though. I think it's less easy to read actually than the other one.

[Nature's heartbeat]

Ok, so I changed back my skin to naturally dark, and almost immediately I encountered the 403 error page...all my friend's avatars and my album piccies hadn't loaded properly before I clicked on User CP etc...so I immediately changed back into the Easy to Read skin, but still got the error page...so, the problem is still there...

[Nature's heartbeat]

Ok, so this is getting weirder and weirder..Despite me changing back to the Easy to Read skin, closing the browser (which automatically with my settings will clear the cache), and opening it again, the 403 error appeared. (It seems to be related to pictures not loading properly from what I can tell.) And, what's even weirder is that when I tried clicking on the upgrade errors link, the skin suddenly turned dark and I had been logged off (despite me not wanting to do that)!!!!!!

[The iPoet]

Try downloading Firefox as life~death said, you can uninstall it after if you're worried about clogging the PC up.

IE6 is certainly known to cause loads of problems.

[Nature's heartbeat]

Ok, so I just did and will try using Firefox instead for a while and see if there's any difference...

Edit: so, something weird just happened...I was logged off automatically (and I don't mean after 15 minutes)...hmm...but at least no error page yet...

[Nature's heartbeat]

No other problem yet...And the pictures and the avatars seem to be loading properly so far with Firefox...(and I'm using the Naturally Dark skin now)

[Nature's heartbeat]

I just got the 403 error again, on Firefox for the first time...and, pictures of avatars etc. hadn't loaded properly...On top of everything I was automatically logged off after the error page...

Edit: I had two other windows open when this happened - a youtube video, and a word document.

[life~death]

what youre doing on your computer, what pages/programs you have open shouldnt (dont quote me on that, i dont know for certain) affect how pages are displayed, only the speed at which the pages load. you seemed to last longer on firefox without getting errors, i think its because firefox handles errors better and is more stable than internet explorer. the problem with this template (naturally dark) is that some of the images/files dont seem to be in the right place on the server, some arent in the place that the forum is looking for them, so im fixing them as they come up on the server logs.
on an upside, i fixed the missing mood images (dont know if it was happening to everyone)

just out of curiosity, do you know your internet speed? is it dial-up, phoneline internet (DSL), cable, mobile? do you know?
you connection to poetryforum might be timing out and your browser might be throwing the error that it cant find in time, might not be the cause but theres a small chance that it is.

[Nature's heartbeat]

My internet speed? All I know is that it's broadband...Where can I find out more?

[life~death]

thats all i really needed to know, broadband is fine. if you had something like dial up, it'd take a lot longer for stuff to go from poetryforum to your computer. i'll keep working on the errors, hopefully it'll help

[Nature's heartbeat]

Thanks...and maybe I should switch back to the Easy to Read skin again just in case in the meantime...

[life~death]

something weird is going on, the server logs are saying its denying you (the 403 errors) because of your IP address (your computers address on the internet). i dont know why because i dont have any IP addresses banned on the server, only the forum and if your IP address was banned on the forum, you wouldnt be able to login or post. i looking into it though

[Nature's heartbeat]

That is weird. All I know is that I got broadband quite recently...and I got a bill just the other day to be paid at the end of the month. So, I haven't done anything bad to my broadband supplier...and not to the forum either as far as I know...

[life~death]

you havent done anything bad on the forum and its not your broadband supplier, its the server that poetryforum is hosted on. my best guess would be that your supplier is iving you a dynamic IP address (keeps changing) which is normal if you arent hosting your own web server or dont pay for the top end broadband (depending on where you are). it might just be that someone who had the IP address before done something to be banned from the hosting that poetryforum is on.
one way of changing your IP (if you have a dynamic IP address) is resetting your modem. do you know how to reset your modem or router? that should change your IP address

other than that, the only thing i know to try is a proxy site, it changes you IP but does load everything 100% of the time, some images might randomly refuse to load

[Nature's heartbeat]

I have no idea how to reset a modem or router or if I have a dynamic IP address or not, or if that would cause other side effects...

Edit: How does what you said explain that I got the error page when using another computer that isn't mine, and that has a different IP address?

[Nature's heartbeat]

It seems that you can't add a thread to your best threads anymore...neither on natural dark skin, or easy to read...

[life~death]

I have no idea how to reset a modem or router or if I have a dynamic IP address or not, or if that would cause other side effects...

Edit: How does what you said explain that I got the error page when using another computer that isn't mine, and that has a different IP address?

it was just a guess, just trying to figure out why the server doesnt like your IP address and changing it (if you had a dynamic one) wouldve fixed it, thats all.....


as for the best threads, ive never used it but the option for it mightve been lost when the templates was reverted, i'll fix it once the bigger problems are done

[Nature's heartbeat]

Don't worry...I was just curious...How could I find out if I have a dynamic IP address? (I logged on to my Gmail account twice and it said I had logged on earlier at a certain IP address, and it was the same one as earlier on today. )

I'm not worried about the best threads, I just noticed that the option had disappeared under thread tools.

[life~death]

if you're just a normal home user and you aren't hosting your own website, then you most likely have a dynamic IP address which changes every time you connect to the internet (that's why I asked if you knew how to reset your modem/router) but the easiest way to find out if you is to ask your broadband supplier.
if you don't want to do that or if you cant, you can keep trying and hope your IP address changes, see if the errors go away, if it doesn't then there's nothing I can do and you'll need to use a proxy site to so that the server isn't denying your IP address.
if I think of anything else, I'll let you know

[Nature's heartbeat]

Mm, yeah, I'm a home user...and sometimes I've been using internet from libraries, or internet cafés or so. (With the Gmail thing I meant that it showed the same IP address the two times I connected to internet today to use Gmail...I'll see if I can find out from my broadband supplier...Haven't come across the forbidden page in a while now though...)

[The iPoet]

You can call the provider and tell them to change your IP and they will.

[Nature's heartbeat]

Mm, I will wait a while since I haven't encountered anymore problems with the error page...but I will contact them if it happens more times.

Was thinking about something - the computer that I have is an old one from my dad's work, that they disposed of...so, it has been a public computer once upon a time...(in case that matters now)

[The iPoet]

It won't matter since you use your own internet connection, not a connection that's been used publicly.

[Nature's heartbeat]

At least that sounds good then...and I'm quite ok - error free for several hours now, and Firefox is better! :)

[The iPoet]

Firefox is indeed a lot better! IE6 is one of worst things ever to hit the net!

[smorzando]

oh man... you're telling me it was a browser issue all along? and then there's me tearing my hair out sifting through various codes and other things. oh well.... lol =P

firefox <33

smorz.

[Nature's heartbeat]

Naw, not sure it was a browser issue...it still seems to be a forum issue...but we'll see...Will let you know if weirdness starts happening again...

[Nature's heartbeat]

Ok, so I started getting the 403 error page a couple of times just now from Firefox, on the Easy To Read skin...I don't think it's the browser...It's probably the forum...or who knows, perhaps my IP address. But are you sure it's not just because I've clicked once upon a time on a members name that had a horisontal bar through it? When computers are involved and you change one thing, you have no idea what other problems may tag along on the way...Just thinking out loud...

Edit: It still seems to be connected to images not loading properly...cause that's when I have gotten the error page...

[life~death]

the members with the horizontal bar through their name means that they've been banned for one reason or another. it wouldn't bring up errors...

this is the error im seeing for your IP (i took out your IP address)
[Wed Nov 18 14:04:33 2009] [error] [client xx.xxx.xx.xx] client denied by server configuration: /public_html/picture.phpthere was also one for the file image.php, which explains why you have problems with images. most of what i know about computer is to do with home computers, i don't have much experience running a website, this is my first one and i didn't set it up. if anyone knows how to fix this error, please post

[The iPoet]

Luckily I'm good at this stuff then!

Do you use a host or run th server yourself? If you use a host, tell them about it and they'll sort it out since it looks like a firewall they set up on the server hosting this forum has blocked his IP.

[Nature's heartbeat]

This is what a friend advised me to do (not sure if I understand how to do all these things but I can ask more (like where to find those spoofing options)):

"Go to http://www.whatismyip.com/ , write down the number it gives you.
Completely unplug your modem and anything connected to your internet
(router, etc). Turn them all back on, go to that website, see if the
number changed. If it did, see if you still have the same problem. If
so, look into "MAC Address Spoofing". If the number didn't change look
into "IP Address Spoofing"
"

[life~death]

iPoet, i use a host. so its on their end, not mine?

nature, thats what i was trying to explain to you before but o well, maybe i didnt explain it enough. did you do what they said? how did it go?

[The iPoet]

If it's the server blocking Nature (which it looks like it is) then yes it's their fault. Makes sense too since she's being banned from certain directories and not the forum, and she's not on the ban list.

Contact your host about the problem, see if you can't get it sorted.

[Nature's heartbeat]

I tried to disconnect anything connected to internet and reconnected again as my non forum friend explained (the previous explanation was a bit too unspecific for someone who feels computers are scary entities). The IP address is the same...Maybe I didn't disconnect everything even though I think I did unplug anything that seemed to be of any relevance...but I feel insecure around computers...Will let you know if I come across the problem again...Should I do anything else or will someone on the forum sort it out?

[life~death]

i submitted a support ticket with my host, hopefully it wont be too long until they answer

[Nature's heartbeat]

Thank you...:) Haven't come across the error page again (yet) after unplugging everything that seemed to be connected to my internet connection and reconnecting again, but will observe if it happens again and let you know.

[life~death]

i got a reply, this is what it says:
Hi,

I can access the pages without a problem.

We have DDOS protection which could cause this if the user is trying to
access many web pages in quick succession. Could this be the case?when you were getting the errors, did you have more than one poetry forum tab/window open and going quickly between them?
are you still getting the errors?

[Nature's heartbeat]

No, I don't think I've had several poetry forum windows open at the same time, but I've had for instance a youtube video playing in the background in one window (not sure if it has been every time I've gotten the error though - don't think so) when having a poetry forum window open and trying to click on a poetry forum page and getting the 403 error. But I usually do move quite fast from one page to another...However, I haven't gotten the error each time I've been doing that...

Haven't gotten the error again (yet perhaps) but I'm still on the Easy to Read skin. I can check if it happens again if I switch back to naturally dark.

Edit: Ok, so I switched back to naturally dark, have a youtube video playing in the background in one window, and this forum in another window, and I tried opening a second poetry forum window too, but loading that page was slooow, so I closed that window, and when I moved back to this window on TPF and tried to switch page, it took a while to load it...but the error hasn't come up, and the pictures seem to be loading properly despite me moving fast between them. So dunno...

2nd edit: Now I have two TPF windows and a youtube video window...and have moved fast between the pages on the naturally dark skin. And nothing happened and the pics are loading properly. All I know is that there seemed to be a relation between pictures not loading properly and I getting the 403 error. Perhaps the image problem has been fixed...

[The iPoet]

life~death, you need to reply and tell them that it seems the IP has been reassigned, and the new owner has not attempted to DDoS anything, so any ban on that IP should be lifted.

[life~death]

if they had banned nature's IP address, I'm sure they would've said something about it but I'll ask them about it. if her IP address was banned, would it deny all access to poetryforum? wouldn't everything stop loading for her?
From what nature is saying, there seems to be less of the errors. I think its weird that its only those two PHP files though, why just those two? why not others?

i don't know a lot about servers but I DO know that computers can be temperamental whenever they feel like it lol

this isn't related to natures problem but I thought I'd ask you since you know more about servers than i do Ipoet,
File does not exist: public_html/clientscript/yui/connection/connection-minbmit_button {text-align:right;}
(2)No such file or directory: File does not exist: public_html/member.ph <a href='photo_comment_exe.php
File does not exist: public_html/index.php+(200+ok)+ACCEPTED+p=5

the bits at the end look more like HTML code than file names and the 200 OK looks like the http code (just a guess), maybe they're just random errors but they just kinda stuck out in the error log when I was checking it.

[The iPoet]

If she's being banned at server level from those directories, it's still a problem on the host's side. Have you sent them Nature's IP so they can check it?

As for the error logs, a lot of that looks like HTML yeah, and the "200 OK" is the standard message for when a page loads fine on a server (like how 404 is file not found, etc). It seems that, at a guess, those errors are caused by faulty CSS adding weird things onto the end of URLs. Not sure about why. That'll be more of a thing to take up with vBulletin I think, if it's causing trouble that is. It is normal for things like that to go on in the background sometimes though.

[life~death]

yeah, they have nature's IP address, when i put the support ticket in, i gave them the full line of the errors but I didn't X out the IP address like I did in the post, if she does have a static IP address, it might not be the wisest idea to put it in a publicly viewable thread but I'm sure you know that.

[life~death]

Hi,

Yes - we do ban IP addresses for multiple reasons, which would result in
a complete block of traffic from that IP address (temporary or
permanent). Any good web host will implement similar protection of their
servers (without it our server security would be compromised sooner or
later). This is not happening in this case.

We also use DOS protection built into the web server. This seems to be
triggering because the user is requesting the same page rapidly. If this
happens they will be blocked from accessing the site for 1 minute.
Repeated access attempts will extend the block.

I've made some minor configuration changes to the server, which may
improve the situation for this user. Please ask them to check again.


that was the response, seems like nature hasn't had her IP address blocked, just triggering the DDOS protection on the sever.
hopefully what they changed will help....

[The iPoet]

Nature, is the anti-virus and firewall software on your computer up to date?

[Nature's heartbeat]

What is firewall software? Anti-virus software is updated on a regular basis...and are up to date.

[The iPoet]

What anti-virus software are you using? If you don't have a firewall I suggest you install one.

[life~death]

nature, have you been getting any more errors?

[Nature's heartbeat]

Um, no, not those kind of errors that we talked about before...Though, this morning when I logged on to TPF and tried clicking on User CP I was logged off, twice, but the third time things worked well and I was still logged on when clicking on User CP. I think it was my computer when it comes to that...though it didn't happened on other internet sites that I visited this morning.

[life~death]

that happens to me sometimes too, not just here. getting randomly logged out of site for no reason. if you get any more errors, tell me about them.

Ipoet asked about your antivirus and firewall, as he said, if you dont have a firewall, get one because you need it. if you need help picking one, just post here or message me or Ipoet and we'll help

[Nature's heartbeat]

I will message the two of you...

Edit: So I'm sitting at another computer now...with Internet Explorer 7 as a browser...and the 403 error crossed my path a couple of times. The pictures and avatars had a problem loading...so I'm guessing that the problem isn't fixed...

[life~death]

i dont know what else to do, ive told my hosting about it, it might just be an errors in the vbulletin software and i cant fix that. is it happening ALL the time?
i haven't been getting any of these errors. the only errors i got was when the user control panel stopped working.

[The iPoet]

Nature, have you got any other computers, laptops, phones, PDAs, Blackberries, anything else you can use to go online and sew if you still get the problem?

[Nature's heartbeat]

life~death: No, it wasn't all the time. It happened as I said on another computer that isn't mine but a private computer of some people I know (and their browser was IE 7), a couple of times yesterday when the pictures/avatar didn't load as they should/weren't all showing. It hasn't happened on my own computer in quite a while now. It seems to have helped switching from IE6 to Firefox, and the pictures/avatars have been loading properly for some time now.

The iPoet: I will see if I can check from a computer at a library or so and see if it happens there too. Don't have any blackberries phones PDA:s or laptops myself that I can check from.

[life~death]

nature, you still getting the errors or ...?

[Nature's heartbeat]

No error messages on my computer lately...

Though being randomly logged off the site has happened a couple of times...

[Nature's heartbeat]

Hey..I was logged on here and when trying to log off this happened;

"Database error
The database has encountered a problem.

--------------------------------------------------------------------------------

Please try the following:
Load the page again by clicking the Refresh button in your web browser.
Open the www.thepoetryforum.co.uk home page, then try to open another page.
Click the Back button to try another link.

The www.thepoetryforum.co.uk forum technical staff have been notified of the error, though you may contact them if the problem persists.

We apologise for any inconvenience."

I tried accessing the URL several times without success until now...And before this, another white error message had come up, this time saying sth about the URL...

[The iPoet]

Sounds likely to me that it was a problem with the forum that time. Any system such as a forum can occasionally lose connection to the database.